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Go to Settings → Social Accounts, then click "Connect Account." You'll be prompted to authorize FiveBatch for each platform. Most platforms authorize in under 30 seconds.

Most users complete setup in under 10 minutes. Connect your website, social accounts, and let FiveBatch run its initial brand analysis. Your first AI-generated content will be ready within the hour.

FiveBatch analyzes your website copy, existing social media posts, brand assets, and any information you provide to build a Brand DNA profile — capturing your voice, tone, audience, and messaging pillars.

Yes — every piece of content goes through your Approval Center before publishing. You can edit, rewrite, approve, or reject any content with full control over what goes live.

This depends on your plan. Starter includes 100 AI credits (each credit generates one content piece). Growth includes 500 credits. Scale includes 2,000. Unused credits don't roll over.

Yes — once content is approved, FiveBatch can auto-publish to Instagram, TikTok, Facebook, LinkedIn, YouTube, X, Pinterest, and Reddit using the AI Scheduler.

We accept all major credit cards (Visa, Mastercard, Amex), and PayPal. All payments are processed securely by Stripe. We do not store card details.

All new subscriptions include a 30-day money-back guarantee. If you're not satisfied, email billing@fivebatch.ai within 30 days of your first payment for a full refund.

Your content and account data are retained for 30 days after cancellation. You can export everything before deletion. After 30 days, all data is permanently removed.

Check that you've connected a Professional (Business or Creator) Instagram account — personal accounts don't support API publishing. Also verify you're logged in as an Admin on the associated Facebook Page.

Go to Brand Kit → Voice Settings and update your tone, style, and example content preferences. The AI learns continuously — the more feedback you give, the better it gets.

Yes — Growth plan supports 10 social accounts (can span multiple brands), and Scale supports unlimited accounts. Each brand can have its own separate Brand DNA profile.